PT - JOURNAL ARTICLE AU - Rostášová, Mária AU - Báťka, Miroslav TI - DP - 2005 Mar 30 TA - Doprava a spoje VI - 1 IP - 1 IS - 13367676 AB - The contribution obtains the specific analyze of method SWEX - as a measurement of general postal service levels in Sweden Post. This postal organization decided to complement the E2E measurements of single piece priority mail with an AMQM - Automatic Mail Quality Measurement monitoring, because the customer's most important requirement is that Posten deliver its services on time