RT Journal Article
SR Electronic
A1 Rostášová, Mária
A1 Báťka, Miroslav
T1 
JF Doprava a spoje
YR 2005
VO 1
IS 1
UL https://tac.uniza.sk/artkey/das-200501-0018.php
AB The contribution obtains the specific analyze of method SWEX - as a measurement of general postal service levels in Sweden Post. This postal organization decided to complement the E2E measurements of single piece priority mail with an AMQM - Automatic Mail Quality Measurement monitoring, because the customer's most important requirement is that Posten deliver its services on time