PT Journal AU Jagerova, M TI STAFF AND PERSONNEL POLICY IN COMMERCIAL BANKS IN THE SLOVAK REPUBLIC SO Doprava a spoje PY 2010 BP 12 EP 15 VL 6 IS 2 WP https://tac.uniza.sk/artkey/das-201002-0002.php SN 13367676 AB Success of banking marketing depends to a great extent on selection, motivation and management of bank employees. The personnel policy task is to ensure that bank employees in compliance with the bank strategy meet attributes clients expect from them - qualification, credibility, politeness, communicativeness and perception. The bank gains a strong competition advantage by appropriate application of human resources management methods. ER