RT Journal Article SR Electronic A1 Jágerová, Miroslava T1 STAFF AND PERSONNEL POLICY IN COMMERCIAL BANKS IN THE SLOVAK REPUBLIC JF Doprava a spoje YR 2010 VO 6 IS 2 SP 12 OP 15 UL https://tac.uniza.sk/artkey/das-201002-0002.php AB Success of banking marketing depends to a great extent on selection, motivation and management of bank employees. The personnel policy task is to ensure that bank employees in compliance with the bank strategy meet attributes clients expect from them - qualification, credibility, politeness, communicativeness and perception. The bank gains a strong competition advantage by appropriate application of human resources management methods.