PT - JOURNAL ARTICLE AU - Madleňáková, Lucia TI - THE KEY FINDINGS OF THE COURIER, EXPRESS AND PARCEL SERVICES DP - 2010 Sep 30 TA - Doprava a spoje PG - 22--31 VI - 6 IP - 2 IS - 13367676 AB - Today, a customer can choose from a variety of offers and providers of courier express and parcel services. The basic marks of these services is the provision value-added, door-to-door transport and deliveries of next-day or time-definite shipments, including documents, parcels and merchandise goods. Now the European CEP market is characterized by increasing consolidation, moderate growth rates and rising operational costs.