RT Journal Article SR Electronic A1 Madleňáková, Lucia T1 THE KEY FINDINGS OF THE COURIER, EXPRESS AND PARCEL SERVICES JF Doprava a spoje YR 2010 VO 6 IS 2 SP 22 OP 31 UL https://tac.uniza.sk/artkey/das-201002-0004.php AB Today, a customer can choose from a variety of offers and providers of courier express and parcel services. The basic marks of these services is the provision value-added, door-to-door transport and deliveries of next-day or time-definite shipments, including documents, parcels and merchandise goods. Now the European CEP market is characterized by increasing consolidation, moderate growth rates and rising operational costs.