PT - JOURNAL ARTICLE AU - Madleňáková, Lucia TI - DP - 2011 Mar 30 TA - Doprava a spoje PG - 67--70 VI - 7 IP - 1 IS - 13367676 AB - The paper deals with establishing a methodology for evaluating offers postal services and establish the optimal product portfolio of postal services. The optimum range of postal services based on an appreciation of the requirements and preferences of individual subject categories postal market: customer - provider - expert.