PT  - JOURNAL ARTICLE
AU  - Konečný, Vladimír
TI  - THE PROCEDURE FOR MEASUREMENT AND EVALUATION OF QUALITY OF PUBLIC TRANSPORT SERVICES
DP  - 2011 Sep 30
TA  - Doprava a spoje
PG  - 50--59
VI  - 7
IP  - 2
IS  - 13367676
AB  - The paper deals with measurement and evaluation of quality aspects of public transport services. Paper identifies the most important quality criteria in public transport. It includes the stages of proposal and application of quality measurement and evaluation system, too.