RT Journal Article
SR Electronic
A1 Konečný, Vladimír
T1 THE PROCEDURE FOR MEASUREMENT AND EVALUATION OF QUALITY OF PUBLIC TRANSPORT SERVICES
JF Doprava a spoje
YR 2011
VO 7
IS 2
SP 50
OP 59
UL https://tac.uniza.sk/artkey/das-201102-0008.php
AB The paper deals with measurement and evaluation of quality aspects of public transport services. Paper identifies the most important quality criteria in public transport. It includes the stages of proposal and application of quality measurement and evaluation system, too.