Doprava a spoje 2011, 7(2):50-59

THE PROCEDURE FOR MEASUREMENT AND EVALUATION OF QUALITY OF PUBLIC TRANSPORT SERVICES

Vladimír Konečný

The paper deals with measurement and evaluation of quality aspects of public transport services. Paper identifies the most important quality criteria in public transport. It includes the stages of proposal and application of quality measurement and evaluation system, too.

Published: September 30, 2011  Show citation

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Konečný, V. (2011). THE PROCEDURE FOR MEASUREMENT AND EVALUATION OF QUALITY OF PUBLIC TRANSPORT SERVICES. Doprava a spoje, 7(2), 50-59
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