Doprava a spoje 2012, 8(2):290-294

QUALITY ASSURANCE SYSTEMS IN PUBLIC TRANSPORT

Zuzana Lok¹ová

transport is out-sourced the quality of service has to be assured for obvious reasons. Therefore some relevant quality matters are presented in this article.

Published: September 30, 2012  Show citation

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Lok¹ová, Z. (2012). QUALITY ASSURANCE SYSTEMS IN PUBLIC TRANSPORT. Doprava a spoje, 8(2), 290-294
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